These Terms and Conditions of Sale apply to all products and services provided by Stone Rank Kft., operator of the Sorank platform.

1. Company Information

Publisher: Stone Rank Kft.
Legal form: Hungarian Limited Liability Company
Registered office: Honvéd utca 8, 1st floor, door 2, 1054 Budapest, Hungary
Company registration number: 01-09-448748
EU VAT: HU32904556
Contact: thibault (at) sorank.com
Website: https://sorank.com

These Terms govern all sales of:

• the Sorank SaaS platform, including AI citation monitoring, SEO insights, and digital analysis tools;
• professional services provided by Stone Rank Kft. such as consulting, optimisation work, and link acquisition.

They apply primarily to business customers, but individuals may subscribe under the provisions below.

2. Definitions

Client: Any user purchasing a subscription or services.
SaaS: The Sorank online platform accessible by subscription.
Credits: Units consumed when using certain paid features.
Services: All consulting or custom work provided under a quotation.
Backlinks: Link placements or sponsored content on third-party websites.

3. Account Creation & Access

• Creating an account is free and grants access to limited features.
• Access to paid features requires an active subscription.
• The Client must provide accurate and up-to-date billing information, including VAT number when applicable.

4. Pricing & Offers

All prices are listed in EUR, excluding taxes unless stated otherwise.
Stone Rank Kft. may adjust pricing, features, or subscription plans at any time. Clients will be informed by email with reasonable notice.

SaaS plans:

• Monthly or annual subscriptions available on the website.
• Prices applicable at the time of purchase remain valid until renewal.

Services:

• Delivered on the basis of a written quotation accepted by email.
• Schedules, deliverables, and scope are defined in this document.

If a Client disagrees with a pricing update, they may cancel their subscription before the new prices take effect.

5. Payment & Billing

5.1 SaaS Subscriptions — Stripe

• Payments are processed securely through Stripe.
• Subscriptions renew automatically unless cancelled prior to the renewal date.
• Invoices are issued immediately after successful payment.

5.2 VAT Rules

VAT is applied according to the Client’s location and tax status:

• Hungary: 27% VAT applies.
• EU B2B (valid VAT number): VAT reverse-charge applies.
• EU B2C: VAT applied per applicable EU rules.
• Non-EU clients: No VAT charged unless local regulations require it.

All invoices are issued by Stone Rank Kft. (Hungary).

6. Delivery & Execution

• Access is provided immediately upon subscription activation.
• Credits are deducted automatically when applicable features are used.

7. Withdrawal & Refund Policy

• Monthly subscriptions: Non-refundable.
• Annual subscriptions: Refund available within 30 days, covering unused months (the first month is considered consumed).
• When digital content or features are delivered immediately, the Client expressly waives withdrawal rights as permitted by EU regulations.

8. Client Responsibilities

The Client agrees to:

• provide accurate information;
• use the SaaS in accordance with applicable laws;
• refrain from attempting to reverse engineer, alter, or misuse the platform;
• cooperate actively when services require participation (access, documents, approvals).

9. Intellectual Property & Licensing

The Sorank platform, algorithms, database, software, design, and all content are the exclusive property of Stone Rank Kft.

Licence:

• Non-exclusive, non-transferable, and valid for the duration of the subscription.
• Granted solely for the Client’s internal use.

10. Backlinks & Sponsored Content

When purchasing link placements or sponsored articles, the Client acknowledges:

• Third-party websites may change their policies, URLs, or content structure.
• Publication timelines and link permanence cannot be guaranteed.
• SEO performance depends on external factors beyond Stone Rank Kft.'s control.

Stone Rank Kft. selects sources carefully but cannot guarantee ranking outcomes or traffic.

11. Limitation of Liability

SEO performance and visibility in AI systems depend on numerous external factors.
Stone Rank Kft. offers no guarantee of results.

Stone Rank Kft. cannot be held liable for:

• indirect damages,
• economic losses,
• data loss,
• reputational damage.

Direct liability is limited to the total amount paid by the Client in the three months preceding the incident.

12. Availability, Maintenance & Support

• Sorank aims for high availability but may undergo scheduled or unscheduled maintenance.
• Support is provided via the Contact page, with a target 24-hour business day response.
• No uptime guarantee is provided unless specified in a separate agreement.

13. Personal Data & Cookies

Stone Rank Kft. processes personal data necessary for:

• account management,
• billing,
• customer support,
• platform usage analytics.

Details are provided in the Privacy Policy and Cookie Policy.
The Client must comply with applicable data regulations, including GDPR where applicable.

14. Duration, Termination & Suspension

SaaS:

• Subscription renews automatically.
• Cancellation takes effect at the next billing cycle.
• Failure to pay or breach of Terms may result in suspension or termination.

Services:

• Termination conditions follow the quotation.
• Completed work and expenses remain payable.

15. Force Majeure

Neither party shall be liable for failures caused by external, unforeseeable events including:

• major technical failures,
• cyberattacks,
• natural disasters,
• regulatory decisions,
• or third-party outages.

16. Modifications to the Terms

Stone Rank Kft. may update these Terms at any time.
Material changes will be communicated by email with reasonable notice.
Continued use constitutes acceptance of the updated Terms.

17. Governing Law & Jurisdiction

These Terms are governed by Hungarian law.
Any dispute shall be resolved by the competent courts of Budapest, after attempts at amicable resolution.

18. Contact

For questions about these Terms or billing:

Email: thibault (at) sorank.com
Website: https://sorank.com