Delete your account - Sorank

You can permanently delete your Sorank account yourself from Settings → Profile and preferences. Deletion erases your account and its data.

Deletion is irreversible. Once you confirm, you cannot cancel the request or recover your account, websites, articles or settings.

Before you start

Sorank checks whether your account can be deleted when you open the deletion window. Deletion is unavailable in these cases:

Situation	What to do
You have an active subscription or a trial in progress	Cancel it from Settings → Subscription and billing. See Subscription.
Your agency still has collaborators, pending invitations or clients	Remove them from Settings → Collaborators, or contact support to close your agency.
Another reason is displayed	Contact support.

A subscription whose cancellation is already scheduled for the end of the paid period does not block deletion. If you delete your account before that date, the remaining paid period is lost and is not refunded. Save the articles and invoices you want to keep before you start. You will no longer have access to them in Sorank.

Delete your account

In the main sidebar, open Settings.
Select Profile and preferences.
At the bottom of the page, in the Delete account card, click Delete my account.
Review what will be erased and what is kept.
Type DELETE in the confirmation field.
Click Delete my account to confirm.

The confirmation button stays disabled until the text you type matches the keyword.

Profile and preferences in the settings menu.
The Delete account card at the bottom of the page.
Delete my account to open the deletion window.

What happens next

You are signed out immediately, on every device.
The sign-in page displays: “Your account deletion is in progress. You will receive a confirmation email.”
You cannot sign in again while the deletion is in progress.
When the deletion is complete, you receive a confirmation email at your account’s email address. It includes a reference for your request.

What is erased

Your account, sign-in access, profile and settings.
The SEO profiles you own and their content: articles, keywords, reports, hosted blogs and uploaded files.
Your connections to Google Search Console and publishing platforms, and your subscription to our emails.

Your hosted blog on Sorank stops being available. Articles already published on your own website or CMS stay there: Sorank does not remove them. If you are a collaborator in another person’s agency, your access is removed. The agency owner’s websites and content are not affected.

What is kept

An anonymized fingerprint of any card used for a free trial, kept for 3 years from the trial. It is no longer linked to your account and only prevents another free trial with the same card.
Your invoices, kept by our payment processor to meet legal accounting obligations.

If you create a new account later, it starts empty. A card already used for a free trial cannot start a new free trial during those 3 years.