Subscription

You can pause your subscription or cancel its renewal from Settings → Subscription and billing → Manage my plan. For a temporary stop, choose the pause option: your content is preserved and a resumption date is scheduled. To stop the renewal, follow the cancellation flow below.

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Step 1: Go to your settings

In the main sidebar, open Settings.

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Step 2: Go to Billing

Select Subscription and billing in the settings menu.

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Step 3: Manage your subscription

On the Billing page, locate the section showing your current subscription (e.g. Essential). Click Manage my plan. If you manage multiple sites, select the plan for the relevant site.

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Step 4: Initiate the cancellation

In the plan management window, click Cancel subscription. The flow will offer you alternatives, including pausing. To continue with the cancellation, click Continue cancellation, then No, continue cancellation at the pause step. Continue through to the confirmation form if you wish to cancel.

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Step 5: Confirm the cancellation

In the final form:

1. Select the reason for your cancellation.
2. Fill in your feedback in Tell us more.
3. Click Confirm cancellation.

No additional confirmation by email is required. During the free trial, access ends immediately. For an active paid subscription, the end date is shown in the flow.

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When does access end?

During the trial, a cancellation ends access immediately. For an active paid subscription, cancellation normally stops the renewal and access remains available until the end of the already-paid period. Check the end date displayed after confirmation. A cancellation made after the trial converts to a paid period does not automatically cancel an invoice that has already been issued. Check your billing history and contact support if you dispute a transaction.

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Pausing your subscription

You can pause your subscription instead of cancelling it if you want to temporarily stop using it.

1. Open Settings → Subscription and billing → Manage my plan.
2. Click Cancel subscription, then proceed until the pause option is presented.
3. Choose a duration of 30, 60, or 90 days.
4. Click Pause, with the chosen duration displayed on the button.

For a paid subscription, the pause suspends upcoming billing and the automatic publishing of articles for the site. Your content is preserved. Billing resumes automatically at the end of the pause; you can also resume earlier from the resume option displayed in Sorank. During the trial, the pause preserves the remaining trial days for when you resume. A pause does not cancel an invoice that is already outstanding. If you prefer to cancel, choose No, continue cancellation and complete the confirmation form.

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Cancellation and account deletion

Cancelling a subscription stops its renewal. This action does not constitute a request to delete your account or data. To delete your account, contact support and specify this request. The deletion request is handled separately from the cancellation. If you manage multiple sites, select the subscription for the relevant site.

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Resuming after a pause

The resumption date appears in Sorank. To resume before that date, click Resume now in the paused subscription banner or in Manage my plan. Without an early resumption, the pause ends on the scheduled date. Pausing and cancelling do not serve the same purpose: a pause schedules a return to billing; a cancellation stops the renewal. Choose cancellation if you do not want automatic resumption.

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Reversing a scheduled cancellation

If your paid subscription is still active and its end has been scheduled, open Manage my plan, then click Reactivate subscription. Confirm the reactivation to restore the renewal. This applies to a scheduled cancellation, not a pause. Example: if the paid period ends on October 10 and you cancel the renewal on September 16, your subscription remains active until October 10. The cancellation does not convert that already-paid period into refunded days. The date displayed in your account is the reference for your subscription.