Delete Cookies

Having Trouble Connecting? How to Clear Cookies and Site Data for Sorank

If you are experiencing issues linking your Google Search Console or Google Analytics 4 (GA4) accounts, or if you encounter a persistent login bug, the most effective solution is often to clear the cookies and site data specifically for our application.

This process "refreshes" the connection between your browser and Sorank without affecting your data on other websites.

Step-by-Step Guide to Clearing Cookies on Google Chrome

Based on the settings shown in our application interface, here is how to perform a clean reset of your session:

1. Open Site Settings

While on the Sorank app, look at your browser's address bar. Click on the settings icon (or the padlock) next to the URL, or navigate to chrome://settings/content/siteDetails?site=https%3A%2F%2Fapp.sorank.com.

2. Click "Clear Data"

‍Click the button labeled "Clear data" (Supprimer les données).

3. Confirm the Action

‍A pop-up window will appear titled "Clear site data?". It will inform you that:

1. You will be signed out of the site.
2. Offline data will be cleared.
3. Ad personalization cookies will be removed.

Finalize

‍Click the blue "Clear" or "Delete" button.

‍

Note: After clicking "Clear," simply refresh the page and log back into Sorank. You should now be able to connect your Google services without any issues.