> ## Documentation Index
> Fetch the complete documentation index at: https://sorank.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Delete your account

> Permanently delete your SORANK account and its data, and learn what is erased and what is kept.

You can permanently delete your Sorank account yourself from **Settings** → [**Profile and preferences**](https://app.sorank.com/settings/profile). Deletion erases your account and its data.

> [!WARNING]
>
> Deletion is irreversible. Once you confirm, you cannot cancel the request or recover your account, websites, articles or settings.

## Before you start

Sorank checks whether your account can be deleted when you open the deletion window. Deletion is unavailable in these cases:

| Situation | What to do |
| - | - |
| You have an active subscription or a trial in progress | Cancel it from **Settings** → [**Subscription and billing**](https://app.sorank.com/settings/billing). See [Subscription](https://sorank.com/documentation/cancel-your-subscription.md). |
| Your agency still has collaborators, pending invitations or clients | Remove them from **Settings** → [**Collaborators**](https://app.sorank.com/settings/collaborators), or contact support to close your agency. |
| Another reason is displayed | Contact support. |

A subscription whose cancellation is already scheduled for the end of the paid period does not block deletion. If you delete your account before that date, the remaining paid period is lost and is not refunded.

Save the articles and [invoices](https://sorank.com/documentation/where-to-find-sorank-invoices.md) you want to keep before you start. You will no longer have access to them in Sorank.

## Delete your account

1. In the main sidebar, open **Settings**.
2. Select [**Profile and preferences**](https://app.sorank.com/settings/profile).
3. At the bottom of the page, in the **Delete account** card, click **Delete my account**.
4. Review what will be erased and what is kept.
5. Type **DELETE** in the confirmation field.
6. Click **Delete my account** to confirm.

The confirmation button stays disabled until the text you type matches the keyword.

![Profile and preferences page with the settings menu entry, the Delete account card and the Delete my account button highlighted](https://mintcdn.com/sorank/jAklg4-56_afP5tu/images/documentation/ui/settings-delete-account.webp?fit=max\&auto=format\&n=jAklg4-56_afP5tu\&q=85\&s=734e2a8da037c564c0c44f7a19232560)

1. **Profile and preferences** in the settings menu.
2. The **Delete account** card at the bottom of the page.
3. **Delete my account** to open the deletion window.

## What happens next

* You are signed out immediately, on every device.
* The sign-in page displays: "Your account deletion is in progress. You will receive a confirmation email."
* You cannot sign in again while the deletion is in progress.
* When the deletion is complete, you receive a confirmation email at your account's email address. It includes a reference for your request.

## What is erased

* Your account, sign-in access, profile and settings.
* The SEO profiles you own and their content: articles, keywords, reports, hosted blogs and uploaded files.
* Your connections to Google Search Console and publishing platforms, and your subscription to our emails.

Your hosted blog on Sorank stops being available. Articles already published on your own website or CMS stay there: Sorank does not remove them.

If you are a collaborator in another person's agency, your access is removed. The agency owner's websites and content are not affected.

## What is kept

* An anonymized fingerprint of any card used for a free trial, kept for 3 years from the trial. It is no longer linked to your account and only prevents another free trial with the same card.
* Your invoices, kept by our payment processor to meet legal accounting obligations.

If you create a new account later, it starts empty. A card already used for a free trial cannot start a new free trial during those 3 years.


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